We are recruiting – Energy Advisers

  • October 12, 2020
  • Posted by: Rosalie Boyles

Citizens Advice Mid-North Yorkshire is looking for two enthusiastic Energy Advisers to join our advice team and make a real difference to their community. The roles are based in either our Northallerton or Selby offices with home working flexibility.

Salary: £20,493 pro rata

Hours:  30 hours per week

Responsible to: Advice Project Manager

Applications closing date: 27th October 2020 (9.00 am)

Reserved interview date: 3rd November 2020

 

The roles will involve providing energy advice to address fuel poverty, delivering budgeting support and help to switch suppliers, advising on ways to be energy efficient, keep homes warm and save money.

Experience of giving advice is desirable and energy advice experience will be an advantage but is not essential as training will be provided. The successful applicant will have strong IT skills as these roles will use phone, email, web chat, video calls and accurate case recording to deliver the service.

We are looking for excellent admin skills, strong organisational abilities and a good telephone manner. The ability to communicate well is essential.

To request a job information and application pack please contact:
receptionr@northyorkslca.org.uk
Telephone: 01748 823862