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Citizens Advice Mid-North Yorkshire is looking for an enthusiastic energy adviser to join our advice team and make a real difference to their community. The role will be based in Northallerton with some home working flexibility.
The energy adviser will provide energy advice to address fuel poverty, deliver budgeting support and help to switch suppliers, and advise on ways to be energy efficient, keep homes warm and save money.
Experience of giving advice is desirable and energy advice experience will be an advantage but is not essential as training will be provided. The successful applicant will have strong IT skills as the roles will use phone, email, webchat, video calls and accurate case recording to deliver the service.
We are looking for excellent admin skills, strong organisational abilities and a good telephone manner. The ability to communicate well is essential.
Salary : £20,493 pro rata
Hours: 20 hours per week
Responsible to: Advice Project Manager
Applications closing date: 6th May 2021 (9.00 am)
Reserved interview date: 12th May 2021
To request a job information and application pack please contact:
Telephone 01748 823862