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Citizens Advice Mid-North Yorkshire is looking for an enthusiastic energy adviser to join our advice team and make a real difference to their community. The role will be based in North Yorkshire with some home-working flexibility.
The energy adviser will provide energy advice to address fuel poverty, deliver budgeting support and help to switch suppliers, and advise on ways to be energy efficient, keep homes warm and save money.
Experience of giving advice is desirable and energy advice experience will be an advantage but is not essential as training will be provided. The successful applicant will have strong IT skills as the roles will use phone, email, webchat, video calls and accurate case recording to deliver the service.
We are looking for excellent admin skills, strong organisational abilities and a good telephone manner. The ability to communicate well is essential.
Salary: £20,493 pro rata
Hours: 18-37 hours per week
Responsible to: Advice Project Manager
Applications closing date: 10 January 2022 (9.00am)
Reserved interview dates: 11-14 January 2022
Energy Adviser Job Pack
Please click on the links below to download the Energy Adviser job pack and application guidance notes (PDF files), and Job Application and Monitoring Form (Word file).
Altnernatively you can request a job information and an application pack by contacting:
Telephone: 01748 823862