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Citizens Advice Mid-North Yorkshire is looking for an enthusiastic individual to join our advice team and make a real difference to their community. The Advice Trainee role can be based in any of our offices in North Yorkshire as well as having the flexibility for home-working.
The Advice Trainee will learn about all aspects of our service and develop skills to deliver high quality advice on debt, welfare rights, employment housing, family and other legal issues over the phone, by email and via webchat.
The successful applicant will have a positive attitude and desire to learn, excellent IT skills, and strong communication skills. You will need to have the ability to work on your own initiative and as part of a team. The role may suit a recent graduate looking to begin a career in the charity sector. A law degree or similar would be beneficial but is not essential and full training will be provided. Salary can be discussed based on advice experience.
Salary: £9.50 per hour
Hours: 22-37 hours per week
Responsible to: Advice Service Manager
Applications closing date: this opening will close once enough suitable candidates have been recruited
Advice Trainee Job Pack
Please click on the links below to download the Advice Trainee job pack and application guidance notes (PDF files), and Job Application and Monitoring Form (Word file).
Alternatively, you can request the Advice Trainee Job Pack by contacting:
Telephone: 01748 823862