It’s not just our clients who benefit from our service, our volunteers do too. Volunteering can give you vital skills for the future and is good experience for paid employment.
You’ll also get 100% support and full training.
We are committed to equal opportunities for all our workers and clients and welcome volunteers regardless of race, gender, sexuality or disabilities.
We are recruiting for volunteers at all of our offices based in Malton, Northallerton, Richmond and Selby.
Simply select the roles you are interested in, fill in your details and submit the form to express an interest in volunteering with us.
By clicking the below link you will leave our website and visit the National Citizens Advice website where you can apply to be a volunteer.
We offer a wide variety of roles from covering our busy reception to giving web chat advice. We need admin support, trustees, researchers and campaigners. Are you interested in being an adviser? We have opportunities for face to face, telephone, email and web chat advice. We would love to hear from you if you enjoy using social media and want to be a digital champion, helping us to fundraise and publicise what we do. For more information on what our volunteers do, please click the link below. There’s something for everyone.
By clicking the below link you will leave our website and visit the National Citizens Advice website where you can see more information on volunteering.
In my role as a volunteer Generalist Adviser, I was responsible for interviewing clients, providing them with advice and options and often negotiating with other organisations on their behalf. Having these responsibilities helped me to overcome my longstanding shyness and lack of confidence. Citizens Advice provides an invaluable service to the local community and witnessing first-hand how reliant our clients are upon us for advice, support and assistance gave me the courage and compulsion to assert their rights on their behalf, which in turn has taught me how to stand up for myself!
Anna, Volunteer Generalist Adviser
If it were not for volunteering at Citizens Advice in Selby I would not have secured paid employment. Volunteering really helped me to grow and develop as a person. Due to the nature of the wonderful team who work there they helped me so much more than they realised with my self-esteem. They always made me feel like I mattered they always gave me encouragement and praise and made me feel like I had a sense of belonging. I had structure and routine in my life and this helped me in so many ways. Volunteering gives a sense of achievement and accomplishment. You meet new people and grow as a person, confidence is raised and you find yourself wanting to volunteer as much as possible because it’s so enjoyable and rewarding.
Sara, Volunteer Receptionist
Volunteering helped both physically and psychologically in reconnecting with the working world.
Ash, Volunteer Receptionist
Being able to converse with different people on a variety of personal issues, some of which are stressful, is something I would have once thought unimaginable.
Mike, Volunteer Gateway Assessor
I suffered from social anxiety which meant I found it had to communicate in social situations or with anyone really. Most people would describe me as quiet and shy. At the start of the year I had zero confidence in my abilities. Volunteering at Citizens Advice has made it possible for me to communicate effectively with clients; they have made a real difference. In the few months I have been training with them I am now offering basic advice and assessing clients face-to-face and via telephone. This is something that I never could have dreamed of doing in such a short space of time. I have gained the confidence to interact with clients, ask them questions and understand their needs. It has been a steep learning curve and I have put in the hours and it has really paid off. The best thing is that my journey with Citizens Advice isn’t over yet! There is always room for improvement but I have made a dramatic shift from what I once was.
Gabby, Volunteer Gateway Assessor
Before volunteering at CAB I had very little experience in an office. The experience I have gained has helped me to secure a job. In an interview it allowed me to draw on situations that I have been in to demonstrate the skill set that my employer was looking for.
Amy, Volunteer Admin Worker
People come to us with all sorts of issues. You may have money, benefit, housing or employment problems.
Get adviceWe’re an independent charity and without the generous support of people like you, we couldn’t continue to do the work we do.
DonateWe are currently campaigning on a number of issues that are of concern to our local communities.
View our campaigns
Thank you to our main funders for their continued support:
Working in partnership with:
Copyright © 2016 Citizens Advice Hambleton, Richmondshire, and Selby & District. All Rights reserved.
Charity registration number: 1146084. Company limited by guarantee. Registered number 7890996 England. Authorised and regulated by the Financial Conduct Authority FRN: 617621.
Registered Office: 277 High Street, Northallerton, North Yorkshire DL7 8DW.
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