News

Find out what we’ve been up to on our news page

Sely office is on the move – important information

  • April 23, 2018
  • Posted by: Rosalie Boyles

The Selby office is currently closed due to move to new premises at 38 Ousegate, Selby, YO8 4NH. The office will reopen on Monday 30th April 2018. In the meantime if you need information or advice please telephone Adviceline 03444 111 444, (TextRelay users should call 03444 111 445). You can…

Read more

Advice Corner – I live in a privately rented two-bedroom house and the damp in the living room is aggravating my three-year-old daughter’s asthma. I’ve told my landlord but she’s not taking action. What can I do?

  • February 20, 2018
  • Posted by: Rosalie Boyles

Resolving damp issues can be difficult – especially as the cause of the problem is not always obvious. Also, by raising any disrepair complaint to a private landlord it’s important to realise that there is a risk of retaliatory eviction. First, make sure you’re not doing anything that could be…

Read more

Update on refurbishments at our Northallerton office

  • January 30, 2018
  • Posted by: Rosalie Boyles

We are pleased to announce that the refurbishment is on schedule and that our Northallerton office will reopen on Monday 5th February 2018. Please telephone 01748 823862 for further information or queries.

Read more

Advice Corner – My gym will only allow me to cancel my membership in person. This is written in the contract but I’ve since moved away from the area. What can I do?

  • November 23, 2017
  • Posted by: Rosalie Boyles

To end your gym membership you will need to follow the terms of the contract. However, it’s also possible to challenge any terms which cause unnecessary hassle or are designed to keep you tied into the contract. For this reason, you could try to challenge the term which states you…

Read more

Alternative drop-in venues during our Northallerton office refurbishment

  • November 21, 2017
  • Posted by: Rosalie Boyles

During refurbishment of our Northallerton office throughout December 2017 and January 2018 we will be running our drop-in service from the following locations: Northallerton Town Hall on Mondays 9.30 am – 12.30 pm Northallerton Library on Wednesdays 9.30 am – 12.30 pm All our other advice sessions in the Hambleton…

Read more

Annual Report for 2016 – 2017

  • September 28, 2017
  • Posted by: Rosalie Boyles

Our Annual Report is now available to download, you can access it here In 2016 – 2017 we helped nearly 10,000 people with over 26,500 issues.  We also presented two volunteers with long service awards at our Annual General Meeting held at Richmondshire Cricket Club on Friday 22nd September 2016….

Read more

Get advice

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems.

Get advice

Support us and donate

We’re an independent charity and without the generous support of people like you, we couldn’t continue to do the work we do.

Donate

Campaigns

We are currently campaigning on a number of issues that are of concern to our local communities.

View our campaigns