We aim to respond within 2 working days.
For help on consumer issues we have a dedicated service. Contact details can be found here
We need to record information about you to help with your enquiry. We have a legitimate interest to do this. When we record and use your personal information we:
If you have provided any information which relates to your ethnicity, religion, health conditions, sexual orientation or trade union membership, before we can help you we will need your permission to record and use this information.
In law this is called 'special category data' and if you agree, we will use the information to:
For full details of how we collect and use your data, read our privacy policy.