Citizens Advice Mid-North Yorkshire is pleased to announce the launch of their new Advice Van service in Selby and Ryedale. An Advice Bus has been operating in Richmondshire and Hambleton for some years now and has been very successful in providing advice and information for people in rural areas who find it difficult to travel to the Citizens Advice main offices which are based in Northallerton, Richmond, Malton and Selby.

Full details of the service including destinations and times are available via social media but we will also be asking local authorities and other organisations to advertise these when and wherever possible including noticeboards, newsletter and online. Information will also be included in your local papers.

Carol Shreeve, CEO, says:

“We were successful in gaining funding for a second mobile unit which is now fully ready to operate within the Selby and Ryedale districts. Several volunteers have been trained to provide the service and, in these Covid times when access to our offices is only just opening up, we can start a new service delivering in the open air. We are keen to get back into the areas where, pre-pandemic, we used to run Outreach services but also to look at other areas where there is a need.

Demand for advice services throughout the pandemic and lockdowns have grown considerably and we have continued to provide telephone and email advice to numerous people. We would ask that those who can use these online services continue to do so, so we can keep our face-to-face and mobile services for those who need them most.”

Cllr Caroline Goodrick, Trustee says:

“This is really good news for our communities in both Ryedale and Selby at a time when demand is growing and many people are feeling more isolated than ever. Access to online services is still difficult for many people, particularly the elderly, and the volunteers will be able to offer some additional support to help people get the benefits and services they need.”

Cllr Melanie Davis, Trustee says:

“The new Advice Van will have trained volunteers who will be able to offer advice and help for people as well as find their way through the maze of online services. We have received excellent feedback from clients who use the existing mobile service and have been seeking funding for some time to expand this service into other areas.”

The service is up and running now! Wherever possible please check our Facebook and Twitter pages before attending because the timetable may have to change due to local or national issues beyond our control.

For further information, please contact:

Charlotte Wild (charlotte@northyorkslca.org.uk)

Tel: 01748902017

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