The Rural Reach Information and Advice Bus (also known as ‘RAB’) has secured funding of £255,000, over 3-years, from The National Lottery Community Fund. This project, along with our existing outreach service, will help us to extend our support to individuals and community groups in Hambleton and Richmondshire, in rural and isolated areas where there are few existing services.

Additional funding to support volunteers for the project has come from Richmondshire District Council, Hambleton District Council and North Yorkshire County Council.

RAB provides information and advice on various issues including consumer, energy, benefits (including Universal Credit), housing, employment and debt. The bus was modified by a member of staff voluntarily to help save money, and on-board are two fully trained Citizens Advice advisers, access to the internet, and local information in the form of leaflets and posters.

We can also arrange home visits for eligible vulnerable people unable to get out to our outreach locations or main offices,  for example, because of lack of transport or mobility issues. Please telephone either 01609 776551 (Hambleton residents) or 01748 823862 (Richmondshire residents) for further information.

Service times and locations

Please click here for up-to-date ‘bus’ timetable, or you can visit our fixed outreach locations across both districts for information and advice. To find out where our outreach locations are in your area, go to the Get advice and contact page and select your district.

Working in Partnership

RAB has also been working with other local organisations, such as the Fraud in the Marketplace event in Richmond alongside North Yorkshire Police, North Yorkshire Trading Standards and local banks and has been loaned out to other local charities and organisations such as Age UK and Ex Forces Support. If you are an organisations and would like to find out more about joining us to local events or using RAB please contact Tracy Watts, projectmanager@northyorkslca.org.uk

 

 

 

 

 

 

Specialist Benefits and Money Advice Service for people with life limiting illnesses

  • May 25, 2016
  • Posted by: cf-rob

The Specialist Benefits and Money Advice Service delivers free information and advice to people and their families who are affected by cancer and other life limiting illnesses. It is available in our Hambleton and Richmondshire offices. Cancer and other life limiting illnesses can often radically alter the financial circumstances of…

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Pension Wise

  • May 25, 2016
  • Posted by: cf-rob

Approaching retirement? Pension Wise is a new government service that will help you go through your options so you can make informed and confident decisions that are best for you and your family. Free and impartial help with Pensions Since 6 April 2015, pensions have changed giving you more freedom…

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Rural Reach Information and Advice Bus

  • May 25, 2016
  • Posted by: cf-rob

The Rural Reach Information and Advice Bus (also known as ‘RAB’) has secured funding of £255,000, over 3-years, from The National Lottery Community Fund. This project, along with our existing outreach service, will help us to extend our support to individuals and community groups in Hambleton and Richmondshire, in rural…

Read more

Advice Matters

  • May 25, 2016
  • Posted by: cf-rob

The Advice Matters project is funded by the Big Lottery’s Reaching Communities fund and is based in Selby. The project delivers specialist welfare benefits and debt advice to individuals and to front line workers in other organisations. To find out how to access this service, go to the Get advice…

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client story 1

  • May 16, 2016
  • Posted by: cf-rob

I would like to thank you very much for the help you have given me recently. Without your help and knowledge I doubt if I would have had the courage to persevere with the form filling as I felt rather ashamed at not managing on what I had. I am…

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