IMPORTANT NOTICE: From Tuesday 14th July 2020 our offices are gradually reopening (days and times vary for each office) for emergency face-to-face sessions, however, all our outreach sessions remain suspended until further notice. We will be following social distancing guidelines which means we will need to limit the number of people in our waiting areas.
Please go to Get Advice and Contact for information on how you can access our service either online, by telephone, by email, or face-to-face (emergencies only).
We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives.
We provide free, independent, confidential and impartial
advice to everyone on their rights and responsibilities.
We value diversity, promote equality and challenge discrimination.
We’re an independent charity and part of the Citizens Advice network across England and Wales. Our service is based in four main locations; Malton, Northallerton, Richmond and Selby.
People come to us with all sorts of issues. You may have money, benefit, housing or employment problems.Get advice
Our highly trained volunteers come from all sorts of backgrounds and help with everything we do. See the roles we’re currently recruiting for.Volunteer with us